1.What shipping method do you use?
All watches ordered from Watchesmama.com are shipped via EMS/DHL/UPS .We will inform you with tracking No. by email as soon as your order is shipped out.
2. How much does shipping cost?
You can see the freight fee appearing when you click "Add to Cart ", the average amount we charge is $25.
3. How long does it take the watch to arrive from the time I order
We will arrange to deliver your order within 3 days after the payment are confirmed to be received. Normally, you can receive your order within 5 business days once it is shipped out. We will email you the tracking No. to follow up.
4. Will I have any problem with customs?
We have many years experience in shipping products worldwide. We guarantee that the items will be sent to you directly. We can let our products pass the customs safely by our special way.
5. Who pays for the Duties and Tariffs on international shipments?
We will not charge any duty for an international order.Import duties and taxes, which are the responsibility of the customer. Please contact your local customs office for details.
6. Can I refund if I am not satisfied with your items?
We guarantee that the watch you received will be exact watch you ordered, If not, please contact Watchesmama.com within 5 days of receipt of your order. we will be responsible for the shipping charge for our mistake.
If you are not satisfied with items and want to exchange, its customer's responsible for shipping charge.
please do by the following steps:
*Please contact us first and get the confirmation(we will not accept any returns that show signs of being used, or worn) *You are required to email us within 5 days of receipt of your order, For all merchandise receipting after 5 days are unavailable to refund and exchange.
7. Are the pictures displaying on the site from actual watches or the genuine watches
You may be amazed by some of the pictures we have displayed on our website. Because of their quality, you might think they are from catalogs of the genuine watches. But that is NOT true! We guarantee 100% that all pictures of our site are actual pictures of our replicas watches! The watches look exactly the same as the pictures, and we never, ever use anyone else's pictures, or pictures of the genuine watches.
8. What is the meaning of automatic movement ?
Automatic refers to a watch movement that consists of a self-winding mechanism, which allows the watch to run automatically without batteries. The advantage to this is that batteries are not required for the watch to run. The disadvantage to it is that the watch should be serviced every year to make sure it runs smoothly
9. Why my automatic watch loses time ?
When you first receive your automatic watches, you must give the watch an initial pre-wind . If you wear it everyday, it will continue to wind itself on your wrist when you move around and walk. If you stop wearing it for more than approximately 1 days, the watch will need to be reset, but will then automatically wind itself once you start wearing it again. The disadvantage to this is pretty clear. Your watch does not keep time if you do not wear it constantly. The advantages are that you will never have to replace a battery, the watch keeps great time when it is running, and most of all, this type of movement is exactly what the original watches use! If your Automatic watch is losing or gaining time in a 24-hour period, the watch needs to be adjusted. All of our automatic watches have an adjustment screw on the movement just like the original watches. Any local jeweler can service these watches.
10. What is quartz movement ?
Quartz refers to a watch movement that runs on a battery. The advantage to this is that the watch normally lasts longer than an automatic watch. The disadvantage to it is that the battery has to be changed when your watch starts losing time or stops.
11. What are chronographs ?
Chronographs are the little dials that are within the face of the watch itself. They are usually in twos or threes and used as timers.
12. What is meant by sweep second hand, and which watches have it?
A sweep second hand simply means that the second hand sweeps smoothly instead of ticking once every second. Basically, it is just a bunch of very small, rapid, tiny ticks combined that makes it look like it is sweeping smoothly. All automatic watches have a sweep second hand, and all battery-run (quartz) and chronograph watches have a ticking second hand.
13. How to Maintain the watches?
All watches should be cleaned and serviced every two years to ensure that they are trouble-free. Even quartz watches should be cleaned as any small particle can result in damage. At time of this regular maintenance, batteries and seals should also be replaced.
Rust is the enemy of all watches:
Any watch should be rinsed under fresh water after exposure to saltwater.
Don't subject your water-resistant watch to pressure or heat.
Remove your watch from hot showers, baths, saunas and hot tubs.
Immediately get your watch serviced if there is moisture inside the crystal.
When you change the date, you should not change it within three hours of midnight. At this time, the watch's regular date change is being carried out internally and should not be interfered with. Leather bands should be protected from perfumes and water, especially saltwater.
These are not entirely self-maintaining. It's a good idea to wind your watch at least once every week or two. This helps to keep the oil fluid and the wheels moving. If you do not wear your watch every day, be certain to wind it at least twice a week.
It's good practice to wind your mechanical watch at the same time every day. This is very good for the mechanism. Watch aficionados know to wind their watch first thing in the morning as part of their own timekeeping and that of the watch. Be aware that participation in sports such as golf or baseball, or any repetitive hand movements (as with some occupations) are not good for the mechanism. These can permanently damage the watch's movement. Just remove your watch!
If the watch has stopped:
Be sure that the watch stem is pushed in.
Make sure that all dials and dial markers are properly fastened. If not, they may be blocking the hands from properly moving.
In some cases, the crystal may be chipped and blocking the hands.
With electronic watches, some parts are needed to be replaced
If your manual or automatic watch is slowing down:
It may need to be wound properly.
It may need to be cleaned.
If your quartz watch is slowing down:
You may need to replace the battery.
The watch may need cleaning.
14. What is the difference between best replica watches and the genuine watches?
A best replica watch is a watch made similar to that of the real brand ones, except, at a much lower cost. A real Rolex can go up to hundreds of thousands of dollars, but you can get a watch similar to that one, for only a few hundred dollars. This allows the normal everyday person to be able to look and feel classy, without having to actually spend such ridiculous amounts of money on it.